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Order Status | |
Has my order shipped? | |
Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. | |
How do I change quantities or cancel an item in my order? | |
Orders are filled and shipped quickly. If you need to make a change please call Customer Service between the hours of 9:00 AM to 5:00 PM Central Time. Customer Service Contact: Phone: (877) 453-3531 |
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How do I track my order? | |
To keep our shipping costs low we do not offer tracking. Products are shipped using the USPS and usually arrive within 3 - 7 business days. If you have any questions please contact Customer Service by Email or phone at (877) 453-3531. | |
My order never arrived. | |
If your order has not arrived within 8 business days please contact Customer Service at (877) 453-3531. We will either reimburse your order or send you new product. | |
An item is missing from my shipment. | |
Please contact Customer Service for assistance at (877) 453-3531. | |
When will my backorder arrive? | |
We will keep you informed by email when a backorder is available for shipping. You may also contact our Customer Service department with any questions you have about an order. |